Globalna pandemija i digitalni marketing: Trendovi i perspektive
Global Pandemic and Digital Marketing: Trends and Perspectives
Apstrakt
Pandemija koronavirusa uzrokovala je probleme i značajne izazove u svim segmentima poslovanja. Izuzetak nije ni digitalni marketing koji je, iako se bazira na primeni informacionih tehnologija čime njegovo funkcionisanje nije bilo vitalno ugroženo, pretrpeo značajne transformacije. U skladu sa tim, cilj rada predstavlja identifikacija ključnih tendencija na tržištu digitalnog marketinga koje su izazvane globalnom pandemijom. U radu je analiziran ekonomski aspekt, odnosno uticaj pandemije na rast tržišta digitalnog marketinga posmatran kroz ukupan utrošak sredstava za digitalno oglašavanje na nivou 28 zemalja Evrope. Pored toga, u radu je posmatran i aspekt prilagođavanja marketinške komunikacije novonastalim pojavama u društvu, kao što je život i rad k(od) kuće te rastuća izolovanost usled mera socijalnog distanciranja. Rezultati istraživanja doprinose povećanju naučnog fonda iz oblasti digitalnog marketinga dajući sistematičan prikaz nastalih promena u ovoj oblasti, ali i trendova u razvoju digitalnog marketinga koji se anticipiraju u narednom periodu.
Abstract
The Covid-19 pandemic has caused issues and significant challenges in all spheres of business activities. Digital marketing is no exception, which, although based on the application of information technologies and thereby its functioning was not vitally jeopardized, has undergone significant transformations. Accordingly, the aim of this paper is to identify key trends in digital marketing that have arisen as a consequence of the global pandemic outburst. The paper analyzes the economic aspect, i.e. the impact of the pandemic on the growth of digital marketing observed through the total spending on digital advertising at the level of 28 European countries. Moreover, the aspect of adapting marketing commu-nication to the new phenomena in society, such as living and working at home and rising isolation due to social distancing measures, was also observed. The results of the research contribute to the growing body of literature in the field of digital marketing by providing a systematic overview of the changes that have occurred, as well as development trends that are anticipated for the future period.
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